But it's still something that could hurt, [she sniffs, wiping her eyes.] And... ...and even though the files only said little things, it feels like he got hurt even more than we thought, by his dad, too, and...

[Deep breaths. She just has to take deep breaths, and...] ...Elias was always...r..really, really nice, whenever I asked to help...he'd say, 'it's okay, don't worry', and play games with me...

...but he... ...there wasn't someone telling him it'd be okay for real, was there..? [Just someone lying about it and making sure they could get what they wanted.]